ta11 Terms and Conditions

ta11 is an online betting and casino platform that provides cricket betting, sports betting, live casino, slots, and various online gaming services for users in Bangladesh.

These terms and conditions ("Terms") constitute the legal agreement applicable between the ta11 platform ("Platform") and its user ("you" or "Member"). These Terms apply automatically when you use the ta11 website, app, or any related services.

1.1 Scope of Services

ta11 provides the following services:

• Online betting on cricket, football, kabaddi, and other sports
• Live casino games (roulette, blackjack, baccarat, Sic Bo, and more)
• Slots and other virtual games
• Crash games and interactive gaming products
• Promotional bonuses and VIP programs

1.2 Applicable Law

The applicable law will be followed in the interpretation and enforcement of these Terms. Members are solely responsible for complying with the laws and regulations of their own country or region when using online gaming services from their location.

To use services on ta11, you must create a personal account. The following conditions apply at the time of registration:

2.1 Accuracy of Information

All information provided at registration — name, date of birth, address, contact details — must be completely accurate and truthful. If false or misleading information is provided, ta11 reserves the right to close the account and any funds held in that account may be forfeited.

2.2 One Account Policy

Each individual may open only one account. Creating multiple accounts by the same person or on behalf of a household is strictly prohibited. If multiple accounts are identified, ta11 may close all such accounts and forfeit the funds.

2.3 Account Security

It is your responsibility to keep your account password and login details confidential. You are fully responsible for any activity carried out from your account. If you suspect unauthorized access or a security breach, contact us immediately.

ta11 strictly enforces a 21+ age policy. This platform is operated for those aged 21 and above only.

3.1 Minimum Age Requirement

To register on ta11 and use any of its services, you must be 21 years of age or older. By providing your date of birth at registration, you declare that you meet this age requirement.

3.2 Verification Process

ta11 may at any time request a national identity card, passport, or other government-issued document for age and identity verification. Withdrawals may be temporarily suspended until verification is complete.

4.1 Deposit Terms

The following conditions apply when depositing funds into ta11:

• Minimum deposit amount: ৳100 (per method)
• Accepted payment methods: bKash, Nagad, Rocket, Upay, bank transfer
• Deposits are accepted only from an account in your own name and ownership
• Deposits through third parties are not accepted

4.2 Withdrawal Terms

The following rules apply when withdrawing winnings:

• Minimum withdrawal amount: ৳500
• Withdrawal processing generally takes between 10 and 45 minutes
• Account verification must be completed before submitting a withdrawal request
• Withdrawals are generally processed through the same method used for the deposit
• Withdrawal requests may be temporarily suspended until bonus funds are settled

4.3 Currency and Conversion

All transactions on ta11 are conducted in Bangladeshi Taka (BDT / ৳). ta11 is not responsible for any losses arising from currency conversion.

ta11 periodically offers various types of bonuses and promotional offers. Each bonus is subject to its own terms and conditions.

5.1 Welcome Bonus

ta11's welcome bonus offers new members up to 120% on their first deposit, up to ৳5,000. This bonus is subject to the following conditions:

• After receiving the bonus, the total bonus amount must meet a 20x betting turnover (wagering requirement)
• The wagering must be completed within the specified time limit, otherwise the bonus will be cancelled
• Each member may receive the welcome bonus only once
• Bonus funds cannot be withdrawn directly until the wagering requirement is completed

5.2 Other Promotions

ta11 periodically offers various seasonal offers, reload bonuses, cashback, and VIP rewards. Separate terms and conditions will apply to each promotion, which will be stated on the relevant promotion page.

5.3 Bonus Abuse

Attempting to earn bonuses by using multiple accounts, providing false information, or through any form of manipulation will be considered bonus abuse. In such cases, ta11 reserves the right to cancel the bonus and close the account.

6.1 General Betting Rules

The following general rules must be followed when placing bets on ta11:

• Each bet has a fixed minimum and maximum amount, which may vary by game
• A confirmed bet cannot be cancelled or changed
• If a bet is cancelled due to a technical error, ta11 will refund the bet amount
• If a match or event is cancelled, the related bet is considered void and the amount is refunded

6.2 Odds and Betting Lines

ta11 reserves the right to change odds and betting lines at any time. Changes to odds after a bet has already been confirmed do not apply to that bet.

6.3 Result Determination

For sports betting, the official result issued by the relevant international sports authority (such as ICC, FIFA, or BPL authority) will be considered final.

The following activities are strictly prohibited on the ta11 platform:

• Conducting any transaction through money laundering or illegal funds
• Creating multiple accounts to obtain bonuses or services
• Attempting to hack the platform's system or software
• Placing bets using automated bots or scripts
• Engaging in fraudulent conduct toward other members or manipulating results through any arrangement
• Operating an account on behalf of a third party
• Using the platform for any illegal purpose
• Using false information or forged documents

8.1 Closure by ta11

ta11 may temporarily or permanently close any account without prior notice in the following circumstances:

• Any violation of these Terms
• Fraudulent activity or suspicious transactions
• Providing a false identity or age
• Bonus abuse
• The account has been inactive for an extended period

8.2 Closure by Member

You may request the closure of your account at any time by contacting us. Any pending bets must be settled before the account is closed, and any real funds in the account (once verification is complete) will be returned.

8.3 Responsible Gaming Self-Exclusion

As part of responsible gaming, you may contact our support team at any time to request a temporary break or voluntary self-exclusion. For more details, visit our Responsible Gaming page.

ta11 places the highest importance on protecting your personal information. We use SSL encryption and modern security technologies.

9.1 Data Collection

ta11 collects the information necessary from you for registration and service delivery, such as your name, contact details, financial transaction information, and usage patterns. For details on how collected information is used, please read our Privacy Policy.

9.2 Data Sharing

ta11 does not sell your personal information to third parties. However, information may be provided in cases of legal obligation or at the request of a relevant authority.

9.3 Cookies

ta11 uses cookies to operate the website smoothly and to improve the user experience. By using the platform, you consent to the use of cookies.

10.1 Technical Issues

While ta11 strives to provide uninterrupted service, ta11 is not responsible for temporary unavailability caused by technical issues, server downtime, or third-party service disruptions.

10.2 Limitation of Liability

ta11 is not liable for any indirect, incidental, or consequential damages. ta11's total liability in any case shall not exceed the amount of your most recent deposit.

10.3 Betting Decisions

No information displayed on the ta11 platform shall be considered betting advice. Any betting decision is entirely your own, and you are solely responsible for the outcome of that decision.

ta11 reserves the right to change, amend, or update these terms and conditions at any time. Changes take effect as soon as they are published on the ta11 website.

11.1 Notification

For significant changes, ta11 may provide notice via your registered email or on the platform. However, receiving a notification about changes to the terms and conditions is not guaranteed — it is your responsibility to check this page regularly.

11.2 Continued Use

Continued use of the platform after updated terms and conditions have been published will be considered acceptance of the new terms.

12.1 Contact

If you have any questions or uncertainties regarding these terms and conditions, please contact us:

• Email: [email protected]
• Live Chat: 24/7 support available in Bengali

12.2 Dispute Resolution

If a dispute arises, please contact our support team first. ta11 aims to resolve all disputes fairly and promptly. If resolution through discussion is not possible, the dispute will be settled in accordance with the applicable legal framework.

12.3 Language

The Bengali version of these terms and conditions is the original and authoritative version. In the event of any ambiguity arising from translation, the Bengali version shall take precedence.